Important Notice
You can send your requests to HB Holding according to Comminuque on the Principles and Procedures for the Request to Data Controller. Please fill out the Application Form provided on our website with your information and application requests and submit it to the address “Ataköy 7-8-9-10. Kısım Mah. Çobançeşme E-5 Yan Yol Cad. B No: 20/2 İç Kapı No: 167 Bakırköy/İstanbul” via registered letter or to the [email protected] e-mail adress.
Our Company fulfills your requests as soon as possible and within thirty days at the latest and once for free of charge. However, requester may be charged for following requests or for the initial request if the action taken on the request requires additional cost. Our Company can accept and process the request or reject the request in writing by explaining its reason.
You are entitled to file a complaint to the Turkish Board of Personal Data Protection (“Board”) within thirty days as of the notification of the reply and in all cases within sixty days if the application is rejected after carrying out the procedure mentioned above, the reply is deemed to be insufficient or the requests are not responded in a timely manner. However, the complaint cannot be filed without exhausting this application process.
The Board may conduct the necessary inspections within its field of duty upon receiving a complaint or ex officio upon detecting a breach. The complaint shall be examined by the Board and answers shall be provided to those concerned. If no replies are given within sixty days as of the date of the complaint, the request shall be deemed to be rejected. If, as a result of inspections upon receiving a complaint or ex officio investigation, a breach is detected, the Board shall rule the identified contraventions of law to be eliminated by the data controller, and shall notify those concerned accordingly. This decision shall be fulfilled without delay but no later than within thirty days as of the notification of the decision. The Board is authorized to halt data processing or international transfer of data if damages that are hard or impossible to compensate occur and if there is an explicit infringement of the law.